Cookie Policy
This Cookie Policy explains how SyncTech Solution Co., Ltd. ("the Company", "we", "our", or "us") uses cookies and similar technologies when you access or use https://sync.co.th and https://shopping.sync.co.th (collectively referred to as the "Websites").
The Company is committed to protecting your privacy and processing personal data transparently, fairly, and in accordance with the Personal Data Protection Act B.E. 2562 (2019) ("PDPA") and other applicable laws.
This Cookie Policy explains what cookies are, why we use them, the categories of cookies used on our Websites, and how you can manage your cookie preferences.
1. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. Cookies enable a website to recognize your device and remember certain information about your visit, such as your language preference, login session, shopping cart, or other website settings.
In addition to cookies, the Websites may use similar technologies, including Local Storage, Session Storage, and other browser-based storage mechanisms, where appropriate, to support website functionality, maintain security, and improve user experience.
2. Why We Use Cookies
The Company uses cookies and related technologies only where appropriate and necessary to support the operation of the Websites and to improve the services provided to our users.
Cookies may be used for the following purposes:
- To ensure that the Websites function correctly and securely.
- To maintain user sessions and authenticate access to protected areas.
- To remember shopping cart contents, user preferences, and selected language.
- To protect the Websites against fraudulent activities, unauthorized access, and common web security threats.
- To analyze website traffic and user behavior in order to improve website performance and user experience.
- To remember your cookie consent preferences and prevent repeated consent requests.
The Company does not use cookies to collect personal information beyond what is necessary for the purposes described in this Policy.
3. Categories of Cookies Used on the Websites
3.1 Strictly Necessary Cookies
Strictly Necessary Cookies are essential for the proper operation of the Websites. These cookies enable core functionality such as user authentication, session management, shopping cart functionality, form submission, Cross-Site Request Forgery (CSRF) protection, and other security-related functions.
Because these cookies are required to provide the services requested by users, they cannot be disabled through the Websites' Cookie Settings. Blocking these cookies through your web browser may cause certain parts of the Websites to become unavailable or function incorrectly.
3.2 Functional Cookies
Functional Cookies allow the Websites to remember choices you make, such as your preferred language or other website preferences, enabling a more convenient and personalized browsing experience.
Disabling these cookies will not prevent access to the Websites; however, certain convenience features may no longer function as intended.
3.3 Analytics Cookies
Analytics Cookies help the Company understand how visitors interact with the Websites by collecting statistical information such as page visits, traffic sources, browsing behavior, device types, and general website usage.
The Websites currently use Google Analytics 4 (GA4) for this purpose. Analytics Cookies are activated only after you have provided your consent through the Cookie Consent banner. If you decline Analytics Cookies, no Google Analytics cookies will be stored on your device.
The statistical information collected through Analytics Cookies is used solely to evaluate and improve website performance, enhance user experience, and support the continuous development of our online services.
4. Cookie Declaration
The Company periodically reviews the cookies used on the Websites to ensure that this Cookie Policy accurately reflects the technologies currently in use.
The information below is based on a technical review performed on 3 August 2026 using a clean Google Chrome browser profile before and after cookie consent was provided. The review covered the Company's primary website, selected service pages, and representative product pages. The results may differ when users log in, complete online purchases, process payments, or access additional services.
4.1 Cookies Used on sync.co.th
| Cookie Name | Provider | Purpose | Category | Retention |
|---|---|---|---|---|
| sync_site_lang | SyncTech Solution | Stores the user's preferred website language. | Functional Cookie | 365 days (renewed upon subsequent visits) |
| synctech_company_session | SyncTech Solution | Maintains session state, protects forms against CSRF attacks, and supports contact and service request forms. | Strictly Necessary Cookie | Browser Session |
| _ga | Google Analytics | Distinguishes unique visitors for website analytics. | Analytics Cookie | Up to 400 days |
| _ga_2428LQ8CSV | Google Analytics | Maintains the session state for Google Analytics 4 Property G-2428LQ8CSV. | Analytics Cookie | Up to 400 days |
During testing, only the sync_site_lang cookie was present when visiting the homepage before Analytics consent was granted. The synctech_company_session cookie was created only when accessing pages that require an active session, such as Contact, Service pages, or when submitting online forms.
4.2 Cookies Used on shopping.sync.co.th
| Cookie Name | Provider | Purpose | Category | Retention |
|---|---|---|---|---|
| shopping_session | SyncTech Shopping | Maintains user sessions, shopping cart information, login status, and CSRF protection. | Strictly Necessary Cookie | 2 hours after the most recent activity |
| shopping_lang | SyncTech Shopping | Stores the user's preferred website language. | Functional Cookie | 365 days |
| _ga | Google Analytics | Distinguishes visitors for statistical analysis. | Analytics Cookie | Up to 400 days |
| _ga_2428LQ8CSV | Google Analytics | Stores Google Analytics 4 session information. | Analytics Cookie | Up to 400 days |
5. Google Analytics
The Websites use Google Analytics 4 (GA4) to generate aggregated statistics regarding website traffic and user interaction. The information collected helps the Company understand how visitors use the Websites and supports continuous improvements to website performance and user experience.
The Google Analytics cookies _ga and _ga_2428LQ8CSV are created only after Analytics Cookies have been accepted through the Cookie Consent mechanism. If Analytics Cookies are declined, these cookies will not be stored on your device.
Google Analytics cookies are configured using the shared domain .sync.co.th. As a result, the same analytics cookies are shared between sync.co.th and shopping.sync.co.th, allowing measurement across both websites while remaining within the Company's domain.
Although Google Analytics may configure cookies with a default lifetime of up to two years, modern web browsers such as Google Chrome currently limit the effective lifetime of persistent cookies to approximately 400 days. Consequently, the actual retention period may be shorter depending on browser policies.
6. Local Storage
In addition to browser cookies, the Websites use Local Storage to retain certain information required for website functionality. Unlike cookies, Local Storage data is stored within your web browser and is not automatically transmitted to the server with every request.
Currently, Local Storage is used solely to remember your cookie consent preferences, ensuring that the Websites do not repeatedly request your consent each time you visit.
| Storage Key | Website | Purpose |
|---|---|---|
| sync_cookie_preference_v1 | sync.co.th | Stores the user's cookie consent preferences for the corporate website. |
| shopping_cookie_consent_accepted | shopping.sync.co.th | Stores the user's cookie consent preferences for the online shopping platform. |
These Local Storage entries are used exclusively to remember your consent preferences and are not used for advertising, analytics, or user profiling.
7. Managing Your Cookie Preferences
When you first visit the Websites, you are presented with a Cookie Consent banner that allows you to choose whether to accept or reject non-essential cookies.
You may change or withdraw your consent at any time by accessing the Cookie Settings provided on the Websites. Your updated preferences will apply to future browsing sessions and will not affect any processing lawfully carried out before your consent was withdrawn.
Please note that Strictly Necessary Cookies remain essential for the operation and security of the Websites and therefore cannot be disabled through the Cookie Settings interface.
8. Browser Cookie Controls
Most modern web browsers allow users to control how cookies are stored and processed. You may configure your browser to notify you when cookies are created, restrict certain categories of cookies, delete existing cookies, or block cookies entirely.
Disabling or deleting Strictly Necessary Cookies may prevent certain features of the Websites from functioning correctly, including user authentication, shopping cart functionality, online forms, session management, and other essential services.
9. Changes to This Cookie Policy
The Company may review and update this Cookie Policy periodically to reflect changes in applicable laws, regulatory requirements, website functionality, technologies, or third-party services used by the Company.
The latest version published on the Company's Websites shall supersede all previous versions and become effective immediately upon publication. Where appropriate, the Company may notify users of material changes through the Websites or other appropriate communication channels.
10. Contact Information
If you have any questions regarding this Cookie Policy, your cookie preferences, or the processing of personal data through the Websites, please contact:
- Data Controller
SyncTech Solution Co., Ltd. - Address
38/39 Moo 12,
Khlong Song Subdistrict,
Khlong Luang District,
Pathum Thani 12120, Thailand - Email
[email protected] - Telephone
+66 2-121-4551 - Websites
https://sync.co.th
https://shopping.sync.co.th
The Company is committed to using cookies and similar technologies transparently, responsibly, and only to the extent necessary to provide secure, reliable, and efficient online services. We respect your privacy and your right to control your personal information while ensuring compliance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) and other applicable laws.